FAQ
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Look forward to pure holiday enjoyment with everything that goes with it.
Dogs in the Hotel Ischgl
Of course, man's best friend is warmly welcome at the Hotel Ischgl.
This applies to small dogs as well as full-grown heavyweights.
The location of the Hotel Ischgl makes it a predestined domicile for a holiday with animal companionship. Located directly on a meadow and in the immediate vicinity of countless walking and hiking trails, dogs, owners and owners will have a lot of fun here. Dogs can even be walked upon request for an additional charge.
However, the dining room is reserved for two-legged visitors and four-legged friends are not allowed.
The price per dog per night is €20 in the owner's room. The Hotel Ischgl also allows four-legged friends to use the room in the absence of the owners. Dog food on request.
Ski depot
As a guest at Hotel Ischgl, you don't have to lug your equipment to the cable car and back to the hotel every day.
Skis, boots and helmets can optionally be stored directly in the cable car in our hotel's ski depot for a fee, in addition to our free ski depot in the hotel.
Our ski depot with state-of-the-art lockers for your equipment is located directly at the new 3-S Pardatschgratbahn, just 300 m from the Hotel Ischgl. A cupboard offers space for two pairs of skis or snowboards, two pairs of shoes (these are dried in the cupboard) and two helmets.
Booking information
All enquiries, offers and bookings are concluded subject to these conditions.
Deposit conditions:
Summer
No deposit is required - you pay conveniently at the hotel.
winter
We received 30% of the total amount as a deposit to secure your reservation - thank you very much. We ask you to pay the remaining amount at reception upon departure.
For telephone bookings:
Deposit via credit card: https://hotel-ischgl.online-payments.at/de/
Deposit via bank details:
Raiffeisenbank Ischgl
Bank sort code: 36248 Account number: 28373
IBAN: AT29 3624 8000 0002 8373 / BIC RZTIAT 22248
SWIFT: RZTIAT22248 // UID: ATU 69021514
Cancellation policy:
Summer:
You can cancel free of charge up to 48 hours before arrival. If you cancel within 48 hours before arrival, 90% cancellation costs will apply.
Winter:
Free cancellation is possible at any time up to 21 days before arrival. If you cancel 20 days or more before the start of your holiday, cancellation costs amount to the entire amount. It is possible to take out travel insurance directly during the booking process - to do this, activate the European travel insurance option.
Reservations:
Are only valid in writing – fax/email/post. If the prices in the reservation confirmation differ, the prices listed in the price list always apply.
Travel cancellation insurance:
To ensure that you do not incur unnecessary costs in the event of a cancellation due to illness, death, job loss, etc., we offer you travel cancellation insurance. If you are interested, request information material or visit www.europaeische.at.
Methods of payment:
Cash, EC card (A, D, NL) and credit cards (Visa, Mastercard/Eurocard, AMEX)
Single occupancy:
For single occupancy of a double room or apartment, the price for the second bed is reduced by Euro 20 per day.
Short stay supplement:
For stays of up to 3 days we charge a surcharge of Euro 10 per person per day.
Arrival and departure:
CHECK-IN from 2:00 p.m.
CHECK-OUT by 10:00 a.m.
The rooms are ready from 2 p.m. If you arrive after 6:00 p.m., we ask you to let us know briefly by telephone, email or fax. Room release on the day of departure at 10:00 a.m. If you do not show up, the entire amount for the booked arrangement will be charged! In the event of early departure or late arrival, the room price for the booked days will be charged.
