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data protection

The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.


This data protection declaration informs users about the type, scope and purposes of the collection and use of personal data by the responsible provider (Hotel Ischgl GmbH, Silvrettastraße 14, 6561 Ischgl, Austria, info on this website

Handling of personal data

Personal data is information that can be used to identify a person, i.e. information that can be traced back to a person. This includes the name, email address or phone number. But data about preferences, hobbies, memberships or which websites someone has viewed also count as personal data. Personal data is only collected, used and passed on by the provider if this is permitted by law or if the users consent to the data collection.

Access data/server log files

The provider (or its web space provider) collects data about every access to the offer (so-called server log files). The access data includes: name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting person Provider. The provider only uses the log data for statistical evaluations for the purposes of operation, security and optimization of the offer. However, the provider reserves the right to subsequently check the log data if there is reasonable suspicion of unlawful use based on concrete evidence.

Integration of third-party services and content

It may happen that third-party content, such as videos, maps or graphics from other websites, are integrated into this website. This always assumes that the providers of this content (hereinafter referred to as “third-party providers”) are aware of the users’ IP address. Because without the IP address, they could not send the content to the respective user's browser. The IP address is therefore required to display this content. We strive to only use content whose respective providers only use the IP address to deliver the content. However, we have no influence if third-party providers store the IP address, for example for statistical purposes. As far as we know, we inform users about it.

Contents of the Paznaun - Ischgl Tourism Association

This website uses content from the websites of the Paznaun - Ischgl Tourism Association, which are integrated into this website. Such content includes, for example, pages with informative content or widgets (e.g. weather widget). This content is inserted within an iFrame (separate window within a website) directly into this website and/or as info links via a lightbox (such as Webcam, Weather) integrated into this website. All of this content from the Paznaun - Ischgl Tourism Association is integrated using SSL encryption. Information on data protection regarding this content can be found here.


If you contact us using the inquiry form or email, the data you provide will be stored by us for six months in order to process the inquiry and in case of follow-up questions. We will not pass on this data without your consent.


Cookies are small text files that are stored on your computer and enable specific information related to the device to be stored on the user's access device (PC, smartphone, etc.). On the one hand, they serve to make websites and therefore users more user-friendly (e.g. storage of login data for our internal area). On the other hand, they are used to record statistical data on website usage and to be able to analyze it in order to improve the offer. Users can influence the use of cookies. Most browsers have an option that limits or completely prevents the storage of cookies. However, it should be noted that use and, in particular, ease of use are restricted without cookies.

You can set many online advertising cookies from companies via the US site or the EU -Page youronlinechoices. com manage.

Booking form from the Paznaun - Ischgl Tourism Association

For the correct processing of online bookings, this website uses the booking form of the Paznaun - Ischgl Tourism Association (Dorfstr. 43, 6561 Ischgl, Austria, www This booking form is integrated into this website with SSL encryption via an iFrame (separate window within this website). Further information on data processing and data protection of this booking form can be found here.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on users’ computers and enable analysis of their use of the website. The information generated by the cookie about users' use of this website is usually transmitted to a Google server in the USA and stored there.

However, if IP anonymization is activated on this website, the user's IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate the use of the website by users, to compile reports on website activity and to provide further information To provide services related to website use and internet use to the website operator.

The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly. However, this offer informs users that in this case you may not be able to use all functions of this website to their full extent. Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the website (including your IP address) and from processing this data by Google by using the browser plug-in available under the following link Download and install: Google Opt-Out.

Further information on Google's use of data for advertising purposes, settings and objection options can be found on the Google websites: ("Use of data by Google when you use our partners' websites or apps"), ("Use of data for advertising purposes"), ("Manage information that Google uses to show you advertising") and (“Determine what ads Google shows you”).

Google Analytics sets the following cookies:

Name: _ga
Description: Contains a randomly generated user ID. Using this ID, Google Analytics can recognize returning users on this website and combine data from previous visits.
Validity: 2 years

Name: _gid
Description: Contains a randomly generated user ID. Using this ID, Google Analytics can recognize returning users on this website and combine data from previous visits.
Validity: 1 day

Name: _gat
Description: Certain data is only sent to Google Analytics a maximum of once per minute. The cookie has a lifespan of one minute. As long as it is set, certain data transfers are prevented.
Validity: 1 minute

At the end of the data protection declaration you will find the option to adjust your cookie settings for this website and also prevent Google Analytics from collecting data on this website in the future.

Use Google Tag Manager

This website uses Google Tag Manager. This service allows website tags to be managed via an interface. Google Tag Manager only implements tags. No cookies are set and no personal data is collected. Google Tag Manager triggers other tags that may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in effect for all tracking tags if they are implemented with the Google Tag Manager. More information about Google Tag Manager can be found under the following links:

At the end of the data protection declaration you will find the option to adjust your cookie settings for this website and also prevent the integration of the Google Tag Manager.

Use of Google Maps

This website uses Google Maps to display maps and create directions. Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. By using this website, you agree to the collection, processing and use of the automatically collected data and the data you enter by Google, one of its representatives, or third-party providers. The terms of use for Google Maps can be found at Terms of use for Google Maps. Full details can be found in the Google Privacy Center here.

Google Maps sets the following cookie:

Name: NID
Description: Stores information about user preferences and information for Google Maps.
Validity: 6 months

Use of YouTube

This website uses the provider YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, to integrate videos. Normally, when you visit a page with embedded videos, your IP address is sent to YouTube and cookies are installed on your computer. However, we have integrated our YouTube videos with the extended data protection mode (in this case, YouTube still contacts Google's Double Klick service, but according to Google's data protection declaration, personal data is not evaluated). This means that YouTube no longer stores information about visitors unless they watch the video. If you click on the video, your IP address will be transmitted to YouTube and YouTube will find out that you have viewed the video. If you are logged in to YouTube, this information will also be assigned to your user account (you can prevent this by logging out of YouTube before viewing the video).

We have no knowledge of and no influence on the possible collection and use of your data by YouTube. For more information, see YouTube's privacy policy at We also refer you to our general information in this data protection declaration for the general handling and deactivation of cookies.

Other processing of your data

In principle, we only process the data that is absolutely necessary for the conclusion of the contract or for the fulfillment of the contract. If you have given us your consent, we will process your data so that we can send you information about our services until you revoke your consent. We use the following communication channels, provided you have provided them to us: telephone, email, SMS, post or social media channels.

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria this is the data protection authority.

Data deletion

Your master data and other personal data will be deleted if they are no longer required to fulfill the purpose for which they were stored - usually after 7 (seven) years - or if storage becomes inadmissible for legal reasons.

Instead of deletion, the data can also be anonymized, which means that any personal reference is irretrievably removed.

Confirmation of identity

To protect your rights and your privacy, we are entitled to request proof of identity in case of doubt.

Claiming rights excessively

If you request one of the rights mentioned above for obviously unfounded reasons or particularly frequently, we are entitled to demand an appropriate processing fee or to refuse to process the request.

Obligation to cooperate

As part of our obligation to cooperate, we are obliged to release data upon request in accordance with the legal provisions (e.g. BAO, Registration Act, ZPO, StPO, ...).

Period of validity

This data protection declaration is valid from May 25, 2018 and replaces the existing data protection regulations.

You can reach us using the following contact details:

Hotel Ischgl GmbH
Silvrettastraße 14
6561 Ischgl

Telephone: +43 5444 5351

Privacy Settings

You can view, set and adjust your privacy settings by clicking the following link.

The selected cookie settings are saved using a cookie.

Name: cc_cookie_hoteli
Description: Used to store your selected cookie settings.
Validity: 1 year